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Approved a law that allows you to terminate the contract with the service providers via e-mail

The Knesset approved second and third readings a law allowing the customers to terminate the contract with companies providing long-term service (phone, Internet, TV etc.) via e-mail.

In addition, companies that provide services via the Internet, will be required to provide breach of contract via the Internet.

The law initiated by MP Yoel Hasson («the Zionist camp»), will enter into force four months later.

The initiative of Hason was designed to make life easier for consumers, freeing them from having to call service centers with the aim to cancel the transaction and avoiding conversations with departments for the conservation of customers.

For violation of the law, a penalty in the amount of 22 thousand shekels. The company does not cancel the deal despite receiving treatment, you will have to pay the client compensation in amount of 10 thousand shekels without having to prove damages.

Approved a law that allows you to terminate the contract with the service providers via e-mail 19.07.2017

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