The Ministry of communications has announced a management report on the complaints of the population in 2017 (7.315), indicating a reduction of 17% in the number of complaints on the company when compared with 2016 in almost all respects.
The lowest number of complaints in the field of cellular communication was submitted to the service of the company «Pelephone». Significantly improved the service of companies «the Village» and «Golan Telecom».
In the field of Internet providing the leader in quality services is the company «Bezeq Beinleumi», much ahead of its competitors. On the second place company Hot Net.
Infrastructure leads the company «Bezeq».
The report noted a serious increase in the number of complaints about the company HOT in the field of Internet infrastructure and telephony.