The office for consumer protection under the Ministry of economy issued a warning to the Israelites regarding the purchase of tickets through online exchange viagogo. About this informed the radio station «Kahn Beth,» prevention, the office also published by the website Ynet.
The office for the protection of the rights of consumers notes: although the site has an interface in Hebrew, it belongs to a foreign company having no office in Israel. In addition, the site put on sale the tickets sold by individuals, and often at a speculative price.
The Office has received complaints from Israelis that the tickets purchased through this service on sports and leisure activities, was invalid or could not meet their description.
Israeli consumers are also asked to pay attention to the fact that the price of tickets, which they can see the seller not included various taxes and fees, and therefore, the actual ticket price is higher than stated.
And finally, the warning stated that the service support viagogo ignores the complaints of customers, and extremely difficult to undo a completed transaction and get the money back.
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