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The Israelis will eliminate the complex system of forwarding calls to tech support

The Knesset approved in a preliminary reading an amendment to the bill on consumer protection, which will save the Israelites from listening to advertising when you call customer support.

This legislative initiative belongs to Eitan Cable. The MP in the comments to your bill indicates that many consumers are turning to the support of a company often cannot «break» through a too complex system of redirect and get help directly from our staff. He pointed out that consumers also annoying advertising of new services, played by the answering machine. According to the Deputy, many elderly people desperate to get on the phone to the technical support staff, you prefer to personally visit the service center.

On the website of the Knesset indicated that the proposal Eitan Cable was supported by 43 deputies. Abstentions voted against was not. The bill will be submitted to the economic Commission of the Knesset for preparation for the vote on first reading.




The Israelis will eliminate the complex system of forwarding calls to tech support 31.12.2015

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